It was my first time to Clearway. The ladies at the front desk were very polite, I might've waited 3 or 4 min. .Donna Scharch, NP was very professional and very personal at the same time, I left my ball cap an didn't realize till after going next door to set up an appointed for aquacare,I went back and it happened to be their lunch time. One of the receptionist opened the window that said OUT FOR LUNCH an said,you just left, yes I did but I think I left my ballcap, they all started looking around for my hat,they found it. It made me feel good that they went out of their way for me.