The Clearway emphasizes service as a principal reason for existence, as our continued existence is dependent on how well services are delivered and how attuned these services are to the diverse needs of our patients. We strive to be an open organization that allows for communication and feedback in all directions, as we value diversity of staff and ideas.
In joining the Clearway Pain Solutions service community, you are making the choice to serve others. As service providers, at every level within Clearway Pain Solutions, we have to continually ask:
If we look through the lens of the patient, make sure our environment and behaviors tell the story we want to portray, and create little WOWs every day, our patients will come to expect it. It will set us apart from competitors and create loyalty. The following are three key areas that drive our culture of service:
Observe organizational processes through the lens of the patient, not our own. Develop patient-friendly processes, avoid “jargon” and seek to understand patient emotions.
Every detail says something about the Clearway Culture and Brand. Always be aware of the “story” we are telling our patients by our physical environment and our behaviors.
Move from a task mentality to an experience mentality and create little WOWs that add up to an extraordinary experience.
Are you ready to alleviate your pain and restore your physical function so you can live your best life – the one you want and deserve? The entire Clearway team is ready to help.
To request an appointment, please click the button below. You will be routed to our Patient Portal, where you can register with us by providing us with some basic information. We will get back as quickly as possible to set up and confirm your appointment day and time. Just below the form, we provide answers to some of the most frequently asked questions, as well.